Kardinia Urology’s
Core Values

We are focused on our patients and their needs, which is evident to them at every touch point with our practice. Their experience is built upon clear and open communication, empathy and rapport with everyone in our team. Our tailored approach enables us to provide excellent care to patients with a broad range of urological conditions.

We strive to achieve excellence across all services provided. We are efficient and effective in our approach to achieving the best possible solution in every situation in a timely manner. We strive to facilitate a seamless service experience for our patients.

We behave with integrity in every facet of our roles, ensuring that our patients, colleagues and the community have complete confidence and trust. We are respectful, open and honest across interactions, building trusted relationships with all stakeholders. This includes that the treatment and services we recommend and provide are the most appropriate for each patient and that the cost is reasonable.

We embrace evidence-based treatments and technological advancements, seeking to innovate wherever possible and appropriate to support improved clinical outcomes for our patients.

We take a professional approach across all aspects of service and care provision and ensure that our patients receive the care they need in a timely manner. We prioritise collaboration and swift communication with referrers and other clinicians supporting our patients.